Summary: This article details the nuances of test case design, management, and execution, offering essential tips and strategies for effective test case management, emphasizing the significance of precise instructions, attention to details, utilization of management tools, comprehensive tracking, and superior test reporting to ensure the success of software testing endeavors.
The race to excel in any software testing project is a marathon, not a sprint. The road ahead can only be navigated with the best test management tools that cover all facets—creating test cases, defining requirements and risks, planning test runs, analyzing test results, managing related issues, and test design.
A vital piece of this puzzle is test case management. The concept is simple: A test case is a collection of test instructions that have binary outcomes either the test passes or fails in terms of its stated outcome. For example, if the test requires an accounting function automatically opens a file - a test case will reveal whether or not this function works. Test cases fuel the next actions in the process which, in turn, keep the results focused. Test cases are brutally honest—they tell either the tale of a well-designed test case management process or the horror story of nasty defects and errors.
Although the concept may be simple, test case management requires a precise roadmap. It can be easy to confuse a test case with a test run. A test run is like a railway system, determining which test cases (the trains) travel to specific users at specific times. Like a railway, there may be bumpy areas with broken tracks or dangerous intersections—test cases written vaguely with confusing or inadequate instructions, for example. These challenges must be addressed during the design phase.
If a test case is the train, then there must be tactics and best practices to ensure the train runs smoothly and arrives at the destination in an efficient manner that makes all passengers (the users) and the conductor (the testing team) satisfied with the journey.
By adhering to industry standard testing practices you’ll ensure the “testing train” pulls into the right station on time.
Testers are people. That statement may win the award for “Most Obvious,” but test case management is built on the foundational idea that human testers come from all walks of life: accountants, software customers, upper management hailing from the sandy beaches of California to the streets of Paris.
Test cases management processes must be designed to meet the tester where they are, ensuring test steps and instructions are concise and descriptive. In short, testers need a bit of handholding through a process that can be filled with confusing (to them) jargon.
The goal is to shepherd the tester from instructions to completion. This may require designing multiple test steps to guide them toward the endgame of the test case.
“Details make perfection, and perfection is not a detail.”
– Leonardo Da Vinci
Few things can crash your test case management process quicker than neglecting the details.
For example, case names matter. Like children, you should give test cases a normal, easy to understand name to make life easier.
Test case names must connect to reusable objects and maintain consistency across the process. Other details revolve around organizing preconditions, attachments, and test data within the input stage.
Make sure test cases highlight the predefined, expected result. The user and team should know what to expect upon completion.
Run your test cases through a brutal editing and revising process: Are the test steps and instructions concise and descriptive? Another important detail is the creation of a central repository to create additional test cases.
Determine if the test case accurately reflects real-world conditions. And, perhaps one of the most important details: Allow users to add comments, attachments (screenshots), and employ other methods of actionable feedback. Give users multiple opportunities to communicate their experience.
How do we ensure details do not fall through the cracks? By employing the best test case management tools that are part of a comprehensive UAT toolkit.
A detail-first tool will:
The best test case management tools avoid drowning your team in a sea of unclassified, raw data. Filtering empowers the project team such that defined risks can be informed via dynamic filtering capability.
Powerful filtering enhances the analysis of test cases, test runs, test results, and other issues based on your defined risks. A test case design that lacks powerful filter options can scuttle the entire project by creating an environment of chaotic communication.
Filters provide instant, actionable insights that integrate test cases with the whole of the process. Test cases may be filtered according to a variety of criteria (for example, whether or not they are applicable for a particular profile or optional feature).
Organization in your test case management process is vital when dealing with test cases. In most industries, maintaining an accurate, succinct, understandable logging system keeps the test case train on the rails, noting any issues and helpful observations along the journey.
By having access to a detailed log, your team can quickly identify where the test case design may have flown off the rails, making correction a breeze.
Ask any medical or fitness expert: What’s the most effective way to lose weight or reach a fitness goal? They will consistently say the same thing: “Track your progress.” Write down every calorie consumed and every mile run. By doing so, you can look back and note what works and what does not. Eating an entire pie before bedtime? Might be a roadblock!
For test cases, the need for proper tracking cannot be overstated. Your test case management tool must empower your team to view properties, comments, and a full audit trail. A test case tool like that allows quality managers to maintain a clear overview of all outstanding issues, statuses, and the quality of testing and retesting. The QA manager can scrutinize all changes with an extensive audit trail.
A gorgeously elegant test case design is useless if the action and data generated from it can’t produce actionable insights. Test case reports must track team-wide workloads with instant status and progress reports. In addition, the reporting function will allow the team to view traceability, progress, and coverage reports. Test case reports should give key insights into the process, including strengths, weaknesses, and growth areas.
Beyond offering world-class test case management tools, TestMonitor offers a one-stop testing approach incorporating every key step of the process. TestMonitor does it all, so your team can focus on specific details within each test case, as well as monitor results over time for improvement, stability, or decline.
Beyond test case management, TestMonitor offers the most user friendly test management software with every feature you’ll need to ensure testing success: creating test cases, defining requirements and risks, planning test runs, analyzing test results, managing related issues, realtime beautiful reports, and your favorite third-party integrations.